Dr. R. Hall was nominated a Hospital Hero by a grateful patient.
With Kathy Doyle’s permission, the letter she recently sent to Quinte Health Care is below. You will understand why Kathy and her family are so grateful.
Quinte Health Care,
I am writing to you today on behalf of my daughter who was seen in the Emergency Department of Belleville General on June 17, 2015. She came in with the diagnoses of Facial Swelling which made her unrecognizable.
On this evening she was seen by Dr. Ryan Hall who was at her bedside as soon as she arrived. When consulting with Kim, my daughter, Dr. Hall asked whether or not she had ever had any episodes of abdominal pain. Since she was 13 years old, she is now 31, she has had undiagnosed stomach problems, being seen up to 30 times in different hospitals each year. Dr. Hall then ordered blood work to test for Hereditary Angioedema (HAE) with a referral to see an allergist to rule out any allergies. She was then referred to an Immunologist in Toronto and it was there confirmed that she did indeed have HAE.
Without Dr. Hall’s efficient diagnosis Kim would still be in the dark about HAE which is a rare and potentially life-threatening genetic condition. Kim’s maternal grandfather died of asphyxiation due to airway swelling which is a symptom of HAE.
I am a Patient Registration clerk here at BGH and am very proud to say that I work here with some amazing Doctors and Nurses. It is a pleasure to come to work and would like to nominate Dr. Hall as a Hospital Hero because in my eyes he is nothing but a Hero.
Thank you to all of the Emergency staff that was working on June 17th with special kudos to Jennifer Barrie who was the Triage nurse and to Theresa Kijak who was the nurse assigned to her for the night. With their compassionate demeanor they made a very terrifying experience bearable and still to this day ask how she is doing.